Application Support

Regardless of whether it’s a normal quality control application or a refined research venture. Our client situated application specialists can enable you to locate the correct apparatus or strategy to accomplish your objective. Furthermore Bonofe IT Solutions Application Support staffs their applications research facilities around the globe with spectroscopes. In addition we staff who have ability in client applications.

mobile app support

 

Our’s group will probably furnish clients with fast and proficient.  Furthermore we learned to help all through the working existence of your framework. Also application Support roles are often responding to technical problems that occur abruptly and require immediate solutions. In conclusion the following duties and responsibilities are generally included in an Application Support job description.

In conclusion we cater for the following under our application support:

  • User Training
  • Website setup and customization.
  • Custom application development.
  • Product development.
  • Mobile app development.
  • Internet Marketing.
  • Social Media Marketing
  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business